The build, $599 once: we design and build your website with your services, prices, hours, photos, and a contact form that delivers leads to you. Your domain is included. The build fee is due before the build starts.

The service, billed monthly or yearly on the plan you picked: Basic ($49 a month or $490 a year), Pro ($99 a month or $990 a year), or Business ($149 a month or $1,490 a year). Every plan includes hosting, your domain, content edits, photo swaps, Google Business Profile upkeep, a monthly traffic report, and text-a-change service. What each plan adds beyond that is listed on the site's terms page and on your order.

Add-ons: online booking ($25 a month, built on a booking account you own), a starter logo (one time, from $75), and per-item work such as extra pages, promotional pages, a Spanish version, print pieces, brand kits, and photo work. Anything else is quoted in writing before it costs you anything.

Included: ordinary content changes. Hours, prices, text, services, photo swaps. Unlimited within reason.

Not included: new pages beyond the built site, redesigns or restructures, rebrands, new features or functionality, third-party integrations, and substantial rewrites. Those are a new build or a quoted project, or part of a plan that includes them.

The reasonableness rule: if a request pattern stops being reasonable, we talk to you before anything changes or costs money. We always tell you which side of the line a request is on first.

Our target is your site live within 14 days of your order, with setup and revisions inside that window. That depends on your materials: photos, text, approvals, credentials, and account access.

If we're still missing something seven days after your order, we don't wait on email. We come to you and collect it in person. Time spent waiting on you doesn't count against the 14 days.

If we can't reach you at all for 90 days after that, the order closes, the build fee is kept for the work done, and billing stops.

Everything you supply for the site (photos, text, logos, trademarks, videos, testimonials, reviews, and anything else) stays yours. By supplying it, you represent that you own it or have every right and permission needed for us to publish it.

You're responsible for claims about your business being true: ownership, credentials, licensing, reviews. We publish only what you confirm.

You will defend and indemnify us, meaning cover our costs and any resulting liability, against third-party claims arising from materials you supplied, instructions you gave, or unlawful activity conducted through your site. If such a claim arrives, we may take the disputed material down while it's resolved.

Your particular trade may require a legal notice on its website: a license number, an industry disclosure, a consent line. We add any such text you give us, but knowing it's required is on your side of the line.

Yours: your domain (included in the build fee), your logo, your photos, your text, and every lead your site collects.

Ours: the site we designed and built to put it all together, meaning its layout, code, templates, and the tooling behind it. We license it to you for as long as you're a client. We don't hand it out, and there's no export of it.

Your web presence depends on services owned by others: Google (Business Profile, search, reviews, maps), hosting and content-delivery networks, domain registrars, Stripe, booking platforms, email providers, and APIs. We operate these on your behalf with skill, but we don't control them and don't guarantee their availability, their decisions (including Google verification, suspension, reinstatement, or ranking), their pricing, or their continued existence. An outage, policy change, or decision by a third-party platform is not a breach of this agreement by us.

We build and run your site to win you business, and we report traffic honestly. We do not guarantee any particular search ranking, traffic level, number of leads, calls, sales, conversions, revenue, or other business outcome.

Nobody who sells for us, at your door or anywhere else, is authorized to promise a result or to change these terms. Only what's written here and on your order binds either of us.

We keep the site monitored and fix problems promptly. The internet still blinks; we don't guarantee uninterrupted availability.

We use reasonable, industry-standard security. No system is guaranteed secure, and we're not liable for unauthorized access that occurs despite reasonable measures.

We keep a working copy of your site and your lead data as part of the service, and your site can be rebuilt from our pipeline. That is the extent of our backup commitment; we don't promise a particular recovery time.

The build fee is due before the build starts. Your plan bills automatically by card through Stripe, monthly or yearly as you chose. Your first payment at checkout is the build plus your first month, or the build plus your first year.

Refunds: everything you paid at checkout is refundable in full until your site goes live. Once it's live, the build fee and the first month are not refunded. After that, cancelling stops all future billing; the month in progress isn't refunded. On a yearly plan, unused months are refunded pro-rated.

If a payment fails we reach out; the site doesn't vanish over a hiccup. If billing stays unresolved 14 days after we've told you, we may pause the service (site offline, edits paused) until the account is current. Repeated or extended nonpayment is grounds for ending the agreement under section 9.

You can leave any time. No contract term, no cancellation fee.

We can end or pause the service for nonpayment, unlawful content or activity, abuse of our people, a request that we publish something false, or a material breach of this agreement. Where we can, you'll hear from us first.

What happens on exit, whoever starts it: you receive a complete export of every lead your site collected. If we registered your domain, we transfer it to you; you handle the steps on your side within 60 days, and any fee the registrar charges for the transfer is yours. If you don't cooperate with the transfer within 60 days, we may let the registration lapse rather than renew it at our cost. We keep our copy of your site and your leads for 60 days after cancellation, so you can come back and pick up where you left off; after 60 days we delete it. The site itself comes down at cancellation, since hosting is part of the service.

Our total liability to you under this agreement, from any cause, is capped at the total amount you paid us in the twelve months before the claim arose.

To the maximum extent Arizona law allows, neither of us is liable to the other for consequential, indirect, special, incidental, exemplary, or punitive damages, including lost profits, lost revenue, lost customers, lost opportunities, or loss of goodwill, even if told such damages were possible. The indemnity you give in section 4 isn't limited by this section.

These limits exist because a service priced like ours can't insure a client's whole business; the price reflects that split of risk.

We build to modern practice and check every build against automated accessibility standards before it ships. That's good practice, not a legal certification: we don't warrant compliance with the ADA, WCAG, or similar standards, and a certified audit or remediation isn't included. It's available as a quoted project.

We're responsible for the site's own data handling as described in our privacy policy: form submissions, lead storage, and deletion on exit.

If we provide a privacy policy or terms page for your site, it's a standard template for a small business website, provided as a convenience. It isn't legal advice. You're responsible for its accuracy for your specific business, and for any legal requirement particular to your trade: industry disclosures, licensing statements, consent language your customers must see, and the lawfulness of what you offer. If anything about your business is unusual, have an attorney look at it.

Neither of us is in breach for delay or failure caused by events beyond our reasonable control: internet or utility outages, third-party platform failures, cyber incidents despite reasonable safeguards, natural disasters, government actions, or similar events. Obligations resume when the event passes.

This agreement is governed by Arizona law. Any dispute belongs in the state or federal courts serving Maricopa County, Arizona.

Talk first: before filing anything, both of us agree to raise the dispute in writing and give the other 30 days to resolve it. Most problems are a fix, not a fight.

In any action to enforce this agreement, the prevailing party recovers reasonable attorney fees and costs.

This agreement plus your order is the whole deal. It replaces prior discussions and controls over the summary on the site's terms page.

Changes to the deal happen only in writing, agreed by both of us. We may change how we operate the service (hosting provider, tooling) without notice as long as what you're paying for doesn't shrink.

You can't assign this agreement without our consent; we may assign it to a successor of the business.

If a clause fails, the rest stands. Notices go by email to the addresses on your order.

Accepting this agreement at checkout, by reading it and ticking the box, is the same as signing it. We keep a record of when you accepted and which version you saw.