Short version: this site collects what you type into its forms so we can answer you and do the work you ask for. We don't sell it, we don't run ad trackers, and you can have it deleted with one email.
What we collect
If you only browse, we collect nothing you type. Our host, Cloudflare, keeps standard server logs (IP address, browser type, pages requested, time of visit) for security and to keep the site running. Cloudflare also gives us aggregate visit counts (how many visits, which pages), which is where our monthly traffic reports come from. Those are counts, not people. We don't add analytics of our own: no Google Analytics, no ad pixels, no fingerprinting.
If you use the question form, we receive your name, your phone or email, and your message.
If you use the order form, we receive what you enter about your business: its name, what it does, where it's based, your name, phone, email, how you'd like to be contacted, and the details we need to build your site (services, prices, hours, whether you have a logo or a domain, and any notes). Photos or text you send us later for the site count too.
If you pay, Stripe handles the checkout. Stripe collects your card and billing details under its own privacy policy. We never see your full card number. We receive your name, your email, what you paid, and whether your subscription is active.
Your browser may keep one display preference (light or dark mode) in its own storage. That stays on your device and identifies no one.
How we use it
To answer your question, quote and build your site, run your monthly service, and bill you for it. Nothing else.
We contact you about your request by the method you chose: call, text, or email. We don't send marketing texts or emails you didn't ask for. If you get a text from us and want no more, reply STOP.
Text messages
If you agree to texts, we use your mobile number only to text you about your order, your website, and your requests. We never sell or share your mobile number or your consent to text with anyone for their marketing. Reply STOP at any time to stop, or HELP for help.
Where it goes
Form submissions are stored in a Cloudflare database in the United States.
The moment you submit a form, a copy is delivered to our team through Discord, the messaging service we use, so a person sees it right away.
Email you send to our contact address is routed by Cloudflare and lands in a Google (Gmail) mailbox.
Payments and subscriptions run through Stripe, which is PCI-DSS certified.
Those providers process your information for us under their own terms. We don't give it to anyone else unless the law requires it.
Cookies and the bot check
We don't use advertising or tracking cookies. Our forms use Cloudflare Turnstile, the "verify you are human" box, which sets one functional cookie to tell people from bots. That is its only job.
How long we keep it
If you asked a question and nothing came of it, we keep your message only as long as it's useful for answering you. Ask and it goes sooner.
If you become a client, your records stay with us for as long as you're a client. When you leave, you get a complete export of every lead your site collected. We keep our copy for 60 days in case you come back, then delete it.
If you placed an order, we also keep the record that you read and accepted our terms (the time and the version you saw) for as long as we keep your order.
Stripe keeps payment records under its own policy. We keep what tax and accounting rules require us to keep.
Security
The site runs over HTTPS, the forms are protected against bots, card data never touches our systems, and access to your information is limited to the people doing your work. No system is perfectly secure and we don't claim ours is. If something ever goes wrong with your information, we'll tell you.
Your choices
Want to see what we have, correct it, or delete it? Email us at contact@draknarwebworks.com. We'll confirm it's you and take care of it. No forms, no fee.
California residents
You have the right to know what personal information we hold about you, to have it deleted or corrected, and to not be treated differently for asking. We don't sell your personal information and we don't share it for cross-context advertising. We're a small business that falls under the CCPA's size thresholds, and we honor these rights anyway. Some browsers send a "Do Not Track" signal; there's no industry standard for it, and since we don't track you across other sites, the signal changes nothing here.
If you live somewhere else with its own privacy law, the same offer stands: email us.
Sites we build for clients
If you got here from a website we built for one of our clients, that business's own privacy policy covers what you send through its site. We store and deliver those messages on the client's behalf and don't use them for anything else.
Children
This site is for business owners and isn't directed at children under 13. We don't knowingly collect their information. If you believe a child sent us something, email us and we'll delete it.
Changes
If this policy changes, the new version goes up here with a new date at the top. If a change affects information we already hold, we tell current clients directly.
Contact
Draknar Webworks is a product of Draknar Distribution Inc., Phoenix, Arizona. contact@draknarwebworks.com.
This is a standard privacy notice for a small business website, provided for convenience. It isn't legal advice. If something about your business is unusual, check with an attorney.